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Frequently Asked Questions

Laser Fax

Can I connect my fax to my PC?

Do I have to use surge protection with my fax machine?

Does the answering machine have a time date stamp?

Does the machine lose my programming during power outages?

How can I get my fax machine to work with the voice mail system I have with my local telephone company?

How can I tell if a call is a voice call or a fax call when the phone rings?

How do I connect my fax machine and separate answering machine to the same phone line?

How do I send a fax?

How do you get faxes out of memory?

What are receiving modes?

What does 'Other Fax Not Respond' or 'No Response' on my journal mean?

What should I do when the display reads 'Check Paper'or 'Paper Jam'?

What should I do when the unit displays "Check Film"?

Why do 2 or 3 pages feed into the machine simultaneously when I try to send a multiple-page document?

Why does the film run out so fast?

Why doesn't the machine feed the document through or beep when I insert a page to send or copy?

Why is there no dial tone?

Why will the cover not shut?

Why won't the receive mode change?

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